ordering

once your order has been confirmed, you will receive an e-mail notification.
your order may arrive in several shipments. you will receive a separate e-mail notification for each shipment.
orders are processed pending item availability and payment approval. during high volume periods, product availability may be subject to change while your order is being processed.

regional ordering

regional customers can browse the site and check-out in Serbian dinars, with the approximate exchange rate expressed in Dolars.
we offer shipping for all regional countries via EMS (Post Express). depending on the destination country orders can take between 3 to 4 days to deliver.
shipping fee – 1100 RSD (10 USD) – free shipping for all orders over 11000 RSD (100 USD).
shipping addresses cannot be changed. we will only ship to the shipping address entered when the order was originally placed.
shipping fees are non-refundable and will not be included in your refund.
if you believe that your package was lost or stolen, please contact Customer Service.

international ordering

international customers can browse the site and check-out in Serbian dinars, with the approximate exchange rate expressed in Dolars.

we offer shipping via DHL for all countries, and via EMS (Post of Serbia) for Russia.
depending on the destination country international orders can take between 3 to 21 days to deliver.
shipping fee – 2000 RSD (19 USD) – free shipping for all orders over 11000 RSD (100 USD).
find out more about DHL‘s service updates due to COVID-19.
shipping addresses cannot be changed. we will only ship to the shipping address entered when the order was originally placed.
shipping fees are non-refundable and will not be included in your refund.
if you believe that your package was lost or stolen, please contact Customer Service.