ordering

once your order has been confirmed, you will receive an e-mail notification.

your order may arrive in several shipments. you will receive a separate e-mail notification for each shipment.

orders are processed pending item availability and payment approval. during high volume periods, product availability may be subject to change while your order is being processed.

most orders placed Monday through Friday will be processed and shipped within 1-2 business days. orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

orders cannot be changed or updated once they are placed as they immediately start processing.

if you’d like to add another item to your order, please place a new order for the item.

free shipping for orders from Serbia.

shipping addresses cannot be changed. we will only ship to the shipping address entered when the order was originally placed.

international ordering

international customers can browse the site and check-out in Serbian dinars, with the approximate exchange rate expressed in Euros.

we offer shipping via DHL for all countries, and via EMS (Post of Serbia) for Russia.

depending on the destination country international orders can take between 3 to 21 days to deliver.

shipping addresses cannot be changed. we will only ship to the shipping address entered when the order was originally placed.

shipping fees are non-refundable and will not be included in your refund.

if you believe that your package was lost or stolen, please contact Customer Service.